General Terms and Conditions (AGB)

1. General

These General Terms and Conditions (AGB) govern the contractual relationship between CAATS Service GmbH (hereinafter referred to as "Provider") and users of our offered services and products. By using our services, you agree to these AGB.

2. Services

The Provider offers various services and products, particularly Software as a Service (SaaS) and telecare solutions in healthcare. Detailed descriptions of services and prices are available upon request via email from CAATS.

3. Conclusion of Contract

A contract between the Provider and the user is concluded when the user accepts an offer from the Provider and the Provider confirms acceptance.

4. Prices and Payment Terms

All prices are net prices plus applicable statutory value-added tax. Payments are due immediately upon receipt of invoice unless otherwise agreed. The Provider reserves the right to charge reminder fees for late payments. Transportation costs are not included in the price and will be charged separately.

5. Data Privacy

The processing of personal data is carried out in accordance with our Privacy Policy, which is an integral part of these AGB. Protecting your data is important to us. Please read our Privacy Policy for detailed information.

6. Liability

The Provider is liable only for damages resulting from wilful or grossly negligent breach of duty. Liability for simple negligence is excluded, except for the violation of essential contractual obligations.

7. Right of Withdrawal

Consumers have a right of withdrawal in accordance with statutory provisions. Further information can be found in our withdrawal policy on the website.

8. Usage Rights

The Provider grants the user a simple, non-transferable right to use the delivered products and services. Any use beyond this requires the written consent of the Provider.

9. Final Provisions

If individual provisions of these AGB are or become invalid, the validity of the remaining provisions shall not be affected. Amendments or supplements to these AGB require written form. These AGB and all contracts concluded on their basis are subject to the laws of the Republic of Austria.

Privacy Policy (integral part of the AGB)

1. Controller

The responsible provider of this website within the meaning of data protection law is:

CAATS Service GmbH
Rathausstra├če 21/12
1010 Vienna
VAT Number: ATU 78116628
Commercial Register Number: FN 580032 p
Commercial Register Court: Commercial Court Vienna
Registered Office: Vienna

2. Data Processing

Personal data is processed only to the extent necessary and for the purpose of providing a functional and user-friendly website including its content and the services offered there.

3. User Rights

Users have the right to:

4. Security

To protect your data, we employ technical and organizational measures to ensure that your personal data is protected against loss, destruction, manipulation, and unauthorized access.

5. Contact

For inquiries regarding data protection, you can contact us at:

CAATS Service GmbH
Hietzinger Kai 133 / 502
1130 Vienna
Phone: +43 (0) 720 272 022