Digital care. Rethought.

The CAATS Social Health Cloud is a modern, interoperable and secure platform that digitizes all processes related to care, support and telecare.

GDPR-compliant

Your data remains securely protected.

Made in Austria

Developed, programmed and hosted here.

Recommended by experts

Proven in practice and everyday life.

Our vision

We are redesigning care and support – digitally, networked and human. With the Social Health Cloud, we want to improve the quality of life of people in need of care and their relatives, relieve the burden on care organizations and make everyday life easier for everyone involved through intuitive, secure and intelligent software solutions.

Features

What the Social Health Cloud makes possible

Interfaces

Interoperable & future-proof

No isolated solutions, but genuine networking. CAATS speaks the language of modern healthcare. We guarantee seamless data exchange through global standards such as FHIR, HL7 and IHE. Our architecture is already fit for the future: fully compatible with ELGA, prepared for the ePA (2026) and the European Health Data Space. Thanks to open APIs, you can easily integrate CAATS into your existing IT landscape. Whether mobile or desktop – as a white label solution, our technology adapts perfectly to your brand.
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Modules

The 4-in-1
total solution

One platform, no limits. CAATS combines four powerful modules in one integrated ecosystem. From 24-hour care and mobile care to AI diagnostics and telecare: we seamlessly connect all players.

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Automate organization & ensure quality

The central control center for agencies. Automate matching, contract management and billing on one platform. We seamlessly connect caregivers, families and agencies – including integrated e-learning for quality assurance.

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Control workflows -
Online & Offline

Whether you’re at home or on the move: manage tours, medication and care planning digitally. Our app works reliably even when there is no signal and automatically synchronizes vital signs and documentation as soon as you are online again.

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Precise diagnostics & speech AI

Overcome language barriers and documentation gaps. Our chat translates messages from international teams in real time. At the same time, the AI measures wounds precisely using smartphone photos and creates automatic progress logs.

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Safety & medicine
over distance

Connect care and medicine in real time. Bluetooth devices transmit vital signs directly to the patient file without errors. In the event of risks, the system sounds the alarm – supplemented by virtual rounds via secure video call.

Advantages

Advantages over the competition

GDPR-compliant chat with AI

Secure communication with AI translation and automatic logging - data protection-compliant and audit-proof.

Client & family integration

Clients and relatives gain an insight into everyday care and communicate directly with care staff - transparently and easily.

Video conference without login

Fast, secure video calls without installation or user account - ideal for relatives, doctors and care teams.

Wound management module

AI-supported measurement and documentation of wounds via smartphone - efficient, precise and audit-proof.

ELGA/FHIR interfaces

Standardized interfaces enable a smooth connection to ELGA, HL7 and other eHealth systems.

White Label / Branding

Can be used in your own design - with your organization's logo, colors and domain.

Let's shape the future together.

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Let us network

We are looking for partners, not just spectators. Whether you are an investor, technology partner or new team member – let’s talk about how we can advance care together.

FAQ

Frequently asked questions

We eliminate ambiguities. Find out everything you need to know about modules, GDPR compliance and integrations. Our team of experts is always available to help you with specific concerns.

General

CAATS is a digital platform for managing, planning and documenting support, care and placement processes. It supports organizations, caregivers and clients in all administrative and operational processes.

The platform was specially developed for 24-hour care, care service providers, placement agencies and social organizations.

CAATS offers personal management, business case processing, resource planning, billing, document management, workflows, chat & video telephony, as well as care modules such as medication management.

Yes, all data is processed according to the highest security standards. Access, roles and authorizations are managed in a finely graded manner, and all changes are logged in an audit-proof manner.

Yes, CAATS supports role models, digital access, document transmission as well as chat and video communication with all relevant groups of people.

Documents can be uploaded, automatically created from workflows or generated from templates. Everything is stored centrally for each person and business case.

Yes, CAATS is fully mobile compatible and works on smartphones, tablets and desktop devices.

Yes, the system can be adapted to individual processes via configuration, templates, workflows, aggregations, start pages and default values.

Services, trips, breaks and care times are automatically recorded in the account and can be processed into caregiver and family invoices using the modules in the FIN Cockpit.

CAATS automates many recurring processes such as document creation, reminders, workflows, billing and background processes. This reduces errors, shortens throughput times and relieves employees of administrative tasks.